Pages in this section
- GOTRS 0.6.4: Laying the Foundation for GoatKit Plugins
This release introduces the GoatKit Plugin Platform design document, reorganises documentation, and sets the stage for v0.7.0's plugin architecture.
- GOTRS 0.6.3: Internal Improvements and Bug Fixes
This release focuses on internal code quality improvements, test infrastructure consolidation, and bug fixes for customer user lookup and authentication.
- GOTRS 0.6.2: Themes, Bulk Actions, and Customer Portal Polish
This release introduces a pluggable multi-theme system with four distinct themes, bulk ticket operations, customer portal improvements, ticket attribute relations management, and numerous UI refinements.
- GOTRS 0.6.1: Automation Engines and Access Control
This release delivers the GenericAgent execution engine, ACL evaluation, GenericInterface webservices, group-based queue permissions, expanded i18n to 15 languages, and a host of admin modules that bring GOTRS closer to full OTRS feature parity.
- GOTRS 0.5.1: Polish, Portability, and a Side of AVIF
Hot on the heels of 0.5.0, this release brings modern image format support, a production-ready Helm chart, MySQL compatibility across 1,800 queries, and enough polish to make your tickets shine.
- Happy New Year 2026: GOTRS 0.5.0 and a Year of Foundation Building
Reflecting on the substantial progress made to GOTRS throughout late 2025, from CI/CD improvements to new admin modules and customer portal features.
- Ticket Zoom Tabs Get Their Groove Back
History and links HTMX fragments now render across PostgreSQL and MariaDB, complete with empty states and fewer dramatic 500s.
- GOTRS 0.4.0: Further Ticket UI Enhancements
Version 0.4.0 ships preferred queue automation, Playwright acceptance coverage, and refined ticket filters.
- GOTRS 0.3.0: Elevating the Agent Experience
Queues, dark mode, and rich text tools streamline daily agent workflows.
- GOTRS 0.2.0: Hardening the Core
Toolbox workflows, DB-less fallbacks, and tougher tests make GOTRS resilient for daily use.
- GOTRS 0.1.0: Foundations for a Modern Ticketing Platform
Authentication, schema import, and core ticketing workflows land in our first public milestone.